Brian StaffordOctober 12, 2021
Brian is a Project Manager of Customer Service Innovation Delivery at PPL Electric Utilities. His work at PPL focuses on improving the customers’ experience when interfacing with PPL on Energy Efficiency and Distributed Energy Resource (DER) projects. PPL has offered energy efficiency programs since the 1970s. Their current Act 129 programs have been around since 2009 and have helped PPL customers reduce their energy usage equivalent to taking over 460,000 homes off the grid for one year.
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